Refund policy
Return & Refund Policy
Thank you for shopping with Printfic. We want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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The item must be in its original packaging.
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You must provide a receipt or proof of purchase.
Certain items may be non-returnable, including:
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Personalized or custom-made products
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Gift cards
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Final sale items
Return Process
To start a return, please contact us at Contact@Printfic.com with:
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Your order number
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The reason for the return
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Photos if the item is damaged or defective
Once your return is approved, we will provide instructions on where to send the item.
Customers are responsible for return shipping costs unless the item is defective or we made an error.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be processed and applied to your original payment method within 5–10 business days.
Shipping costs are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at Contact@Printfic.com .
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the issue. We will resolve the problem as quickly as possible.
Late or Missing Refunds
If you haven’t received your refund yet:
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Check your bank account again.
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Contact your credit card company — it may take some time before your refund is officially posted.
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Contact your bank for further processing time.
If you have done all of this and still have not received your refund, please contact us.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
Email: Contact@Printfic.com
Store Name: Printfic